Apple – the leading company behind the iPhone and iOS operating systems – has extended support for its devices but never formally announced a specific duration of support in the old days. In contrast, the industry-leading Android phones and their manufacturers formally inform users about software updates. In this regard, Google and Samsung offer seven years of continuous support for their flagship devices, meaning that if you purchase an Android phone in 2024, the support will continue until 2031 and beyond. Apple still lags behind Samsung and Google when it comes to offering such long-term support for its devices.
In a recent UK statement of complaints, Apple has provided at least five years of support from the first supply date to her devices, especially the iPhone 15 Series. This means that the minimum is five years but can be extended. Although this is the first time Apple has shared details about her support, it is less official than competitors.
Market Share in the first quarter of 2024
Samsung delivered 60.1 million Android smartphones in the first quarter of 2024, though 0.7% less than the year-ago period. However, this South Korean company has a 20.8% market share of overall smartphone sales, topping Apple’s 17.3% market share.
Differences in support policies
This difference in support policies highlights a broader trend in the tech industry towards longer device lifespans and greater sustainability. As consumers become more environmentally friendly, the demand for durable devices with extended software and security updates has increased. Samsung and Google’s commitment to a seven-year support period aligns with these values, reassuring users that their devices will remain functional and secure over an extended period.
Furthermore, the clarity and predictability of Samsung and Google set a benchmark for customer satisfaction. Users are given precise information about how long their devices will receive updates, allowing them to make informed purchasing decisions. In contrast, Apple’s less transparent approach may leave some consumers uncertain about the future of their devices. This discrepancy can influence buying behaviour, especially among users prioritizing long-term support.
Another critical aspect is the impact of these support policies on the secondary market for smartphones. More extended support periods can enhance the resale value of devices, making them more attractive to second-hand buyers. This can contribute to a more sustainable consumer electronics ecosystem by promoting the reuse of devices and reducing electronic waste. Samsung and Google’s clear support timelines positively affect the longevity and value of their devices in the second-hand market.
In addition to software support, the ease of hardware repairs plays a crucial role in extending the life of devices. Google and Samsung have improved the repairability of their phones. They now provide easier access to parts and repair guides. Apple was known for making repairs difficult. Recently, it has started to improve in this area. Good support includes software updates and repairability. This helps extend a device’s life and improves the user experience.
Periods of support for software and security
Apple’s supply date given to the iPhone 15 lineup was September 22, 2023. The claimed security updates will be applicable until September 22, 2028. This will take five years of continuous support. Google and Samsung have more extensive software and security features support, as discussed above. iPhone users have great hope from Apple. They expect support for the devices beyond the mentioned period.
Google has supported its Pixel 8 Series smartphone for seven years. Although Google did not offer security updates, they were roughly for three years, but after the launch of Pixel 6, the game changed, and support went on for five years.
Meanwhile, Samsung, the leading smartphone company, promised seven years of support starting from their Galaxy S24 variant phones, but again, they have yet to mention the support will be for all other devices, too. Some other Android companies, like OnePlus, need help to afford such long periods of support for their phones.
Then, do you need to upgrade your iPhone?
It again depends on the users, and Apple has consistently provided exceptionally high-quality build and seamless integration within its ecosystem.
The final thoughts
If you’re considering your upgrade decision, you have to consider the support for software, security, and other updates from all manufacturers, plus which technology you love the most – iOS or Android. While Apple still lags behind Samsung and Google in certain areas, it ultimately depends on your requirements and needs. The best phone is the one that meets those needs.
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